Help Center

Yes. It’s simple math. You decide how much money you would spare on every item. The only rule is the $1/1 hour/1 item. For instance, if there is a smart phone for $800 and you get in with $1, your chances are clear 1:800. But, if you get in with $2 into the same deal, you just doubled your chances to 1:400. If you fancy, turn the „auto-in” on to increase your chances to the desired level while you sleep!

If the price is collected within the timeframe, yes. If the target price is not collected fully in time, that campaign is deemed unsuccessful and all participants get their money back and can use it on any other item, and the system re-starts the campaign automatically while stocks last.

You don’t need refund as you can’t lose if you don’t win. This is the beauty of the Social Store. We cannot guarantee that you win, but we can guarantee that you don’t lose. Don’t forget, the Indollar that you can play with in the Social shopping is discount that you can spend in the Store, you just pre-purchased it and give it a try. If you can’t lose, nothing to refund. You just have an extra chance here to get more for your money.

You can use the app as it is free. To top up your wallet you need a bank card and to get your item delivered you must confirm your age. Apple iTunes requires users to be at least 17 years old to download the app, Google requires you to be at least 3 years old.

If you decide to close your account, we will refund your Indollar balance to your personal bank account. Please note that after closing an account, all your discounts will be forfeited as it is only valid in the Social Store! To request a deletion please write an e-mail to support@allyos.com and don’t forget to provide your e-mail address which has been used with Allyos.

If you are interested in buying any goods in the Store side, simply tap on the chosen product, set the discount amount you wish to exchange on this item, check your final price and simply follow the steps. At the end, you will get an e-mail notification with all the necessary details including the payment details as well. Once you are done, your item is on the way to you and you receive your tracking info.

As you climb the different status levels in the app, every level grants access to a new Restricted Section level. What’s behind it? It is restricted. You will see once you reach it.

Very important! If you are the lucky one selected for an item, you get a system Push notification and an e-mail about it. You must ACCEPT your prize in the app if you are selected. You can only do this in the app. You have only 24 hours to do so, after that time period the system reselects another participant and you just lost your right to buy/accept your prize, and in this case you cannot be refunded as your added amount is part of the total purchase price, you simply missed your chance. So, don’t miss your chance, always keep Push messages on, we will not spam you or send advertisements, only the important info relevant to your shopping.

There is a time limit for each listings and it’s based on their price. It is a fundamental part of the Social Store concept in order to be the most equal and balanced. Allyos is not a gambling or betting app, so it involves certain innovative rules and patented restrictions.

Sure. We’d love to hear from you. Find us on social media and suggest anything you would love to get from $1 in or wish to buy for low price in the Marketplace.

Yes, every item is covered by the standard manufacturer/factory warranty.

If you have a warranty issue, please always file your claim first to us via email to warranty@allyos.com. If the item received is defected or you received an unwanted item, we must be notified as soon as possible, so we can take the necessary actions with our product provider partners. If you have a warranty claim, we can provide you with the receipt of the item, which will let you file a claim with the manufacturer. Please note that Allyos is not a classic web shop, it is only a platform to connect product partners to end users. Therefore we are not obliged to provide warranty cover for any goods.

Normally you don’t. Shipping is always free, all prices are final total prices. There are no hidden fees or extra costs. We try to make sure we get your item from the same or closest location where you are, so no additional costs can occur; in such case our system will promptly notify you in advance so you can decide. We always recommend checking the local laws in every case as they can differ. If our product partner source is surely out of your continent and custom fee might be added, we will promptly notify you.

From the Social side no. From the Store side yes, but you must have at least 1 USD discount collected in your Store wallet. Allyos is not a regular web shop, it is based on the huge community in order to work with the highest benefits for you.

That depends on the popularity and the stock level of the item. The product provider partner always notifies us about current stock levels, you can check this in the app at the Product Description page.

Please send us an email to accountreview@allyos.com.

Open the Allyos App and tap the “Forgot password” next to the padlock icon and enter the email address you used upon registration. We will send you a link to reset it along with your „personal secret question” as a two level authentication.

Unfortunately no. You must pay attention to the item description before you opt in on a deal. We only list items that are available at the manufacturer/partner currently. However. If you have such an issue, please contact our Sales Department, they are very eager to help and professional, sometimes they can make a change or a special deal with the product provider in order to meet your request.

Absolutely. We’d love to hear that. You may send your suggestions to goodcause@allyos.com or hit us up on social media.

We would really sorry to see you leave and would appreciate a feedback on the reason. In this case your total collected discount amount will be lost in your Store wallet as it is only available to active users and within the Social Store.

You can delete your account in the app on the bottom of the profile page

If you have unused Indollar balance you will have 2 options for a refund:

1. We can transfer back your Indollar balance in $(USD) to a given bank account on your name. Or,
2. You can transfer your wallet to a friend or relative as a gift.

For both of the above you please contact us at support@allyos.com

Yes, you can. In such case always contact our support team on support@allyos.com

Yes, we do. Shipping is free by default. Allyos is continuously growing, so the app is available to download from the App Store and Play Store in almost 100 countries. If your shipping address is in a soon-to-open country („inactive country”), you’ll be charged for shipping and liable to pay for customs, too. In such case, before dispatching your item, we will notify you about the approximate additional charges.

If you selected your shipping address, our system will notify you about the expected dispatch timeframe. Depending on the item and producer location or the warehouse, shipping can take from 5 to 30 days. One of our current shipping partners handles the items GLS or FedEx. You will be notified when the item is shipped and will be provided with a tracking number so you can follow it up.

No. Once you are randomly selected for winning an item, you’ll be asked to confirm your winning. You are offered the right to either ACCEPT the prize for the amount you added to it, or you DECLINE your option to buy the item. Once you tap on the Decline button your right is withdrawn and your added amount is non refundable. If you Accept your prize, it’s all yours.